The Road to UX Hell…
Recently, I’ve begun to see articles and blog posts suggesting that UX, as a discipline, should be retired. Code and Theory CEO Dan Gardner, believes that UX has “moved from …
The risks of dismissing minor usability issues
As a human factors psychologist, I am often asked to predict where users will (or have) run into problems with a product by evaluating its usability — the measure of …
Pittsburgh’s World IA Day 2019
Earlier this year members of our design team attended World Information Architecture Day 2019 in Pittsburgh, a day-long event of thought-provoking workshops and presentations given by remarkable speakers. World IA …
Irredeemable 2-spacers (aka teaching outmoded skills)
A little while back, our office had a rather lively email debate about how many spaces should be typed after a period—no, I’m not joking, this actually happened. Anyway, about …
But we’re all designers!
Sooner or later, everyone who works in design hears something along the lines of but we’re all designers – usually from a Project Manager who didn’t agree with the designer and …
Designing for the age enhanced: touch and proprioception
When I started our Designing for the Age Enhanced series, I thought the articles would informative and fun to write. But, since I’m in my 40s, I have to admit …
Designing for the age enhanced: taste and smell
Welcome to the latest article in our “Designing for the Age Enhanced” series — which internally we’ve started referring to as the “Getting Older Sucks” series. We’ve already talked about what …
“But we only use 10% of our brains!”
“It is estimated most human beings only use 10% of their brain’s capacity.” That’s a line from Morgan Freeman’s character in the new Sci-Fi movie Lucy, coming out this summer. It’s …
Silence is deadly
My posts always argue that as designers (and engineers, manufacturers, etc), we have a responsibility to create smart, beautiful, and useful products for our users. But lately, I’ve realized that …
How to tick off your user….
The other night I was peacefully asleep, enjoying a pleasant dream, when suddenly…. After a few confusing seconds, I realized it wasn’t my alarm clock. It was my Personal Diabetes Manager (PDM) …