Why Usable Isn’t Enough
Have you ever picked up an exciting product that at first seemed to be really great and easy to use, and you were giddy like a kid on Christmas morning, …
Have you ever picked up an exciting product that at first seemed to be really great and easy to use, and you were giddy like a kid on Christmas morning, …
Aesthetics and the ways in which they influence people are fascinating topics. It’s well-documented that consumers purchase products that align with their self-perception—a high-profile executive may purchase an expensive looking …
Our government is terrible at naming things. The latest example comes in the form of the Pennsylvania Coronavirus Reopening Plan. In case you’ve not heard, there are three phases for …
This week, I voted by mail for the first time for the Pennsylvania Primary Election. I’ve always enjoyed voting in person for a variety of reasons, but as a type …
I’ve written in the past about how poorly-designed microinteractions can undermine your users’ confidence in and commitment to your product or platform, and why you should seriously undertake the effort …
Recently, I’ve begun to see articles and blog posts suggesting that UX, as a discipline, should be retired. Code and Theory CEO Dan Gardner, believes that UX has “moved from …
As a human factors psychologist, I am often asked to predict where users will (or have) run into problems with a product by evaluating its usability — the measure of …
Earlier this year members of our design team attended World Information Architecture Day 2019 in Pittsburgh, a day-long event of thought-provoking workshops and presentations given by remarkable speakers. World IA …
A little while back, our office had a rather lively email debate about how many spaces should be typed after a period—no, I’m not joking, this actually happened. Anyway, about …
Sooner or later, everyone who works in design hears something along the lines of but we’re all designers – usually from a Project Manager who didn’t agree with the designer and …