Why Do Design Research – Part 1: Deconstructing the Excuses
It happens. A project has a tight budget or schedule or (gasp) both and the team decides something has to go. Design research is often that something. On the surface, …
Silence is Deadly
My posts always argue that as designers (and engineers, manufacturers, etc), we have a responsibility to create smart, beautiful, and useful products for our users. But lately, I’ve realized that …
The Meaning of Experience
My mom is barely old enough to remember a world without color television. As far as I remember, we’ve always had a computer in the house, and my younger brother …
User Inspired Design
There seems to be a common misunderstanding of user research and user-centered design. Too many people believe that user-centered design involves asking users what they want and then building exactly …
Questions, Vision, and Innovation
We were struck today by two blog posts on the Harvard Business Review website. In fact, they were the first and second most read posts on the site on March …