Relationship Between Insight and Observation

Insight and Observation

Jessica Hagy has a great blog in which she wittily dissects issues of culture and human nature in graphs and venn diagrams drawn on index cards. The site has been …

Toolbox of user research methods

User Inspired Design

There seems to be a common misunderstanding of user research and user-centered design. Too many people believe that user centered design involves asking users what they want and then building …