{"id":496,"date":"2011-04-26T16:02:29","date_gmt":"2011-04-26T20:02:29","guid":{"rendered":"http:\/\/www.thinking.is\/?p=496"},"modified":"2024-07-11T10:59:33","modified_gmt":"2024-07-11T14:59:33","slug":"plastics-in-medical-devices-part-2","status":"publish","type":"post","link":"https:\/\/blog.daed.com\/?p=496","title":{"rendered":"Differences to Consider Between Clinical and Home Environments: User Research"},"content":{"rendered":"<p><span style=\"font-size: 14pt; color: #000000;\">Several of our group recently presented at the 2011 Plastics in Medical Devices Conference, in Huron, Ohio. Here&#8217;s what <a style=\"color: #000000;\" href=\"http:\/\/www.thinking.is\/?page_id=477\" target=\"_blank\" rel=\"noopener\">Carolynn Johnson<\/a> had to say on the importance of conducting Design Research as healthcare moves from the clinical environment to home healthcare:<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\">As healthcare moves from the realm of the clinical setting, in which medical professionals are always on hand when patients are present, to the home health care sphere, it is absolutely vital that user research be given due diligence. The home environment is spectacularly different from the clinical environment, not just in the physical dissimilarities, but also in terms of the scenarios of use in those environments and with regards to the users\u2019 and the caregivers\u2019 goals and aspirations. All of which result in very disparate patient or caregiver interactions with the tools required to maintain a medical condition.<\/span><\/p>\n<h2><span style=\"font-size: 14pt; color: #000000;\">Key takeaways<\/span><\/h2>\n<table>\n<tbody>\n<tr>\n<td><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"http:\/\/blog.daed.com\/?attachment_id=3843\" rel=\"attachment wp-att-3839\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3843\" src=\"http:\/\/blog.daed.com\/wp-content\/uploads\/2013\/06\/49171434816_4f0e171c60_c-300x225.jpg\" alt=\"A home medical device - the Omnipod from Insulet\" width=\"148\" height=\"111\" srcset=\"https:\/\/blog.daed.com\/wp-content\/uploads\/2013\/06\/49171434816_4f0e171c60_c-300x225.jpg 300w, https:\/\/blog.daed.com\/wp-content\/uploads\/2013\/06\/49171434816_4f0e171c60_c-768x577.jpg 768w, https:\/\/blog.daed.com\/wp-content\/uploads\/2013\/06\/49171434816_4f0e171c60_c.jpg 800w\" sizes=\"auto, (max-width: 148px) 100vw, 148px\" \/><\/a><\/span><\/td>\n<td><span style=\"font-size: 12pt; color: #000000;\">Once in the home, the patient\u2019s goals will change. Clinical settings are about acute treatment \u2013 the patient may be in cardiac arrest or in acute renal failure \u2013 home healthcare is about management of a condition. And more to the point, it\u2019s about managing that condition in such a way that the patient \u2026 pardon me, \u201cthe user\u201d can live life as normally as possible, rather than living as \u201cthe patient\u201d.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"http:\/\/blog.daed.com\/?attachment_id=3896\" rel=\"attachment wp-att-3896\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3896 size-thumbnail\" src=\"http:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/arwan-sutanto-H566W24FyL8-unsplash-e1625581608823-150x150.jpg\" alt=\"A crying child -- a common home distraction\" width=\"150\" height=\"150\" srcset=\"https:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/arwan-sutanto-H566W24FyL8-unsplash-e1625581608823-150x150.jpg 150w, https:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/arwan-sutanto-H566W24FyL8-unsplash-e1625581608823-300x300.jpg 300w, https:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/arwan-sutanto-H566W24FyL8-unsplash-e1625581608823-768x768.jpg 768w, https:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/arwan-sutanto-H566W24FyL8-unsplash-e1625581608823-1024x1024.jpg 1024w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/span><\/td>\n<td><span style=\"font-size: 12pt; color: #000000;\">Once the medical tools move to the home sphere, the distractions and interruptions that surround the patient will be very different, and quite probably, more demanding, than those encountered in the hospitals and other clinical sites.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"http:\/\/blog.daed.com\/?attachment_id=3897\" rel=\"attachment wp-att-3897\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3897\" src=\"http:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/7658298768_e4c2c2635e_b-150x150.jpg\" alt=\"A confused looking person reading an instruction book. \" width=\"118\" height=\"117\" \/><\/a><\/span><\/td>\n<td><span style=\"font-size: 12pt; color: #000000;\">Novices users will be completing critical medical tasks in unsupervised settings &#8211; gone will be the days when the medical professional changes the insertion site for an infusion pump, but also gone will be the days when the patient completes these tasks under the watchful eye of the medical professional who will catch any mistakes and omissions that may take place.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"http:\/\/blog.daed.com\/?attachment_id=3898\" rel=\"attachment wp-att-3898\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3898\" src=\"http:\/\/blog.daed.com\/wp-content\/uploads\/2011\/04\/2889685733_17f409a95a_w-150x150.jpg\" alt=\"Children taking apart a printer\" width=\"91\" height=\"91\" \/><\/a><\/span><\/td>\n<td><span style=\"font-size: 12pt; color: #000000;\">Failure modes that were never even considered in the clinical environment may be encountered in the home<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-size: 14pt; color: #000000;\">However, manufacturers that are accustomed to doing research in a clinical environment will encounter a drastically different research landscape as they move into home health care research.<\/span><\/p>\n<h2><span style=\"font-size: 14pt;\">The Home Health Care Research Landscape<\/span><\/h2>\n<ul>\n<li><span style=\"font-size: 14pt; color: #000000;\">In clinical environments, research participation may be easier to establish; simply identify those patients with the condition that you wish to study.\u00a0 Patients in the hospital have already given consent for treatment and for the data collection to support that treatment.<\/span><\/li>\n<li><span style=\"font-size: 14pt; color: #000000;\">Data collection protocols already exist in clinical settings, and many of these protocols are so well practiced by medical professionals as to have become engrained behavior \u2013 think of the nurse taking a patient\u2019s vitals.<\/span><\/li>\n<li><span style=\"font-size: 14pt; color: #000000;\">Patients in the hospital <em>expect<\/em> observation and data collection \u2013 whether it is the nurse coming in to check vitals or the doctors looking over the patient\u2019s chart.<\/span><\/li>\n<li><span style=\"font-size: 14pt; color: #000000;\">Within clinical settings, there is generally organizational support from management already in place for research goals, and these organizations have a good understanding of their legal standing with regards to data collection.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt; color: #000000;\">Once in the home, none of this is true.\u00a0 Once the patients are released, they will have to be convinced to participate in the research project, via monetary or other incentives. Patients and their caregivers will need to be taught how to collect the data of interest, or data collection will need to be unobtrusive and\/or automatic\u2014which may also mitigate issues of participants fabricating data due to forgetfulness or embarrassment. Moreover, those conducting the research will need to be sure to understand their own legal standing with regards to the research and data being collected.<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\">Nonetheless, the value of the research far outweighs these concerns. Manufactures that fail to study and understand their users in environments outside the clinical realm will likely create tools that are either not adopted by users who have a choice in what they use\u2014think of the wide range on insulin pumps available on the market\u2014or will only grudgingly be adopted by those who have no choice, which may lead to poorer maintenance on the part of the patient who finds these interactions to be unintuitive, cumbersome, or even just too off-putting to deal with.<\/span><\/p>\n<hr \/>\n<p><span style=\"color: #000000;\">Image Credits:<\/span><\/p>\n<p><span style=\"color: #000000;\">Insulin Pump: Omnipod Insulin Pump by<\/span>\u00a0<a href=\"https:\/\/www.flickr.com\/photos\/cogdog\/49171434816\">Alan Levine<\/a>\u00a0<span style=\"color: #000000;\">| Public Domain<\/span><\/p>\n<p><span style=\"color: #000000;\">Crying Child:\u00a0Photo by<\/span> <a href=\"https:\/\/unsplash.com\/@arwanod?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Arwan Sutanto<\/a> <span style=\"color: #000000;\">on<\/span> <a href=\"https:\/\/unsplash.com\/s\/photos\/crying-child?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a><\/p>\n<p><span style=\"color: #000000;\">Reading Instructions:\u00a0<\/span><a href=\"https:\/\/www.flickr.com\/photos\/83633410@N07\/7658298768\" target=\"_blank\" rel=\"noopener\" data-v-e1c1f65a=\"\">&#8220;Confused&#8221;<\/a> <span style=\"color: #000000;\">by<\/span><span data-v-e1c1f65a=\"\">\u00a0<a href=\"https:\/\/www.flickr.com\/photos\/83633410@N07\" target=\"_blank\" rel=\"noopener\" data-v-e1c1f65a=\"\">CollegeDegrees360<\/a><\/span>\u00a0<span style=\"color: #000000;\">is licensed under\u00a0<\/span><a class=\"photo_license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/2.0\/?ref=ccsearch&amp;atype=rich\" target=\"_blank\" rel=\"noopener\" data-v-e1c1f65a=\"\">CC BY-SA 2.0<\/a><\/p>\n<p><span style=\"color: #000000;\">Disassembly: Nick taking apart a monitor by<\/span> <a href=\"https:\/\/www.flickr.com\/photos\/dasqfamily\/2889685733\/\">QFamily <span style=\"color: #000000;\">is licensed under\u00a0<\/span><\/a>\u00a0<a class=\"photo_license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/2.0\/?ref=ccsearch&amp;atype=rich\" target=\"_blank\" rel=\"noopener\" data-v-e1c1f65a=\"\">CC BY-SA 2.0<\/a><\/p>\n<p><span style=\"color: #000000;\">Featured Photo:\u00a0<\/span><a href=\"https:\/\/unsplash.com\/@mdominguezfoto?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Martha Dominguez de Gouveia<\/a> <span style=\"color: #000000;\">on<\/span> <a href=\"https:\/\/unsplash.com\/?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a> <span style=\"color: #000000;\">merged with photo by <\/span><a href=\"https:\/\/unsplash.com\/@fromitaly?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Francesca Tosolini<\/a> <span style=\"color: #000000;\">on<\/span> <a href=\"https:\/\/unsplash.com\/?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Several of our group recently presented at the 2011 Plastics in Medical Devices Conference, in Huron, Ohio. Here&#8217;s what Carolynn Johnson had to say on the importance of conducting Design &#8230;<\/p>\n","protected":false},"author":10,"featured_media":3986,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,3],"tags":[28,30,29],"class_list":["post-496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-design-research","category-product-development","tag-home-health-care","tag-plastics-in-medical-devices","tag-user-research"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Differences to Consider Between Clinical and Home Environments: User Research - daed.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.daed.com\/?p=496\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Differences to Consider Between Clinical and Home Environments: User Research - daed.com\" \/>\n<meta property=\"og:description\" content=\"Several of our group recently presented at the 2011 Plastics in Medical Devices Conference, in Huron, Ohio. 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